Our Team

Meet your local insurance experts.

Outstanding service starts with an outstanding team. Meet the professionals behind Bergfeld Agency.

Brad Bergfeld

Brad Bergfeld, President of Bergfeld Agency LLC, was born in Tyler and attended Robert E. Lee high school. He graduated from Texas Tech University with a BBA degree in Finance and then went on to receive his Master’s in Business Administration from Texas Tech.  Brad was also a member of the Texas Tech Football team from 2002-2005 and was named to the Academic All Big XII team 3 years in a row.

After completing his MBA Brad moved back to Tyler in the summer of 2008 and began working at Bergfeld Agency.

Since coming back to Tyler he has received his Texas Insurance License and his Real Estate Salesperson license.  In 2014 Brad became a Certified Insurance Counselor. Brad is a past President of the Independents Agents of Tyler Board of Directors and also serves on the Board of Directors at Tyler House of Faith and previously Historic Tyler.  Brad is also a proud father of two boys, Welles & Briggs.

Crystal Evans

Personal Lines Account Manager

Crystal Evans was born in West Texas then later moved to East Texas where she attended Kilgore High School. She has her Texas Insurance License for Life, Accident, Health, and HMO, as well as Property & Casualty. She started her career at Bergfeld Agency in May 2022 as the personal lines account manager.

Before working at Bergfeld Agency she worked for State Farm Insurance Company as office manager, bank specialist and all lines account manager. When Crystal is not at the agency, she enjoys spending time with her husband, TJ and their three children Laney, Wyatt, and Breanna.

Jennifer Smith

Commercial Account Manager

Jennifer was born and raised in Tyler, TX and graduated from The University of Texas at Tyler with her Bachelor’s degree in Applied Arts and Science.

Shortly after beginning her journey with Bergfeld Agency in November of 2018, she received her Texas Insurance License. When Jennifer is not working, she enjoys cooking, spending time with her family and her husband, Matthew.